Services

Adoption

Organizational change programs that make technical investments stick, turning platform modernization into lasting capability.
Book a Call
Explore Accelerators
OVERVIEW

Make It Stick

‍Adoption helps technology leaders ensure that platform investments, tool migrations, and process improvements become part of how teams actually work. We design and execute programs that drive consistent usage, build internal capability, and create the organizational structures needed to sustain momentum after implementation—whether you're launching a new platform, consolidating tools, or modernizing engineering practices.

How

‍We embed directly with your teams to design Centers of Excellence, establish operating models, and build adoption programs that address people, process, and culture alongside technology. Our approach combines technical credibility with organizational change expertise—ensuring new platforms get used correctly and teams build capabilities that outlast our engagement.

Why It Matters

‍Whether you need strategic assessment for adoption planning, delivery support for launching a CCoE or operating model, or ongoing operations to continuously drive platform maturity, our approach combines battle-tested frameworks with embedded accountability to deliver measurable adoption outcomes.

Capabilities

What We Deliver

Capability 1
Capability 2
Capability 1
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Proin tortor purus platea sit eu id nisi litora libero. Neque vulputate consequat ac amet augue blandit maximus aliquet congue. Pharetra vestibulum posuere ornare faucibus fusce dictumst orci aenean eu facilisis ut volutpat commodo senectus purus himenaeos fames primis convallis nisi.
Capability 2
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Proin tortor purus platea sit eu id nisi litora libero. Neque vulputate consequat ac amet augue blandit maximus aliquet congue. Pharetra vestibulum posuere ornare faucibus fusce dictumst orci aenean eu facilisis ut volutpat commodo senectus purus himenaeos fames primis convallis nisi.
Centers of Excellence (CCoE) Design & Launch
Establish governance structures, operating models, and leadership frameworks that sustain platform investments. We design CCoEs for cloud, DevOps, observability, and security—ensuring clear ownership, standardized practices, and continuous improvement.
Centers of Excellence (CCoE) Design & Launch
Adoption Culture Programs
Drive consistent platform usage across distributed teams through targeted culture initiatives. We address the human side of technical change—breaking down silos, establishing shared language, and creating incentives that reinforce desired behaviors.
Adoption Culture Programs
Operating Model & RACI Redesign
Clarify roles, responsibilities, and decision rights for new platforms and practices. We redesign operating models to eliminate ambiguity, reduce friction, and ensure teams understand how platform engineering, SRE, and security functions collaborate.
Operating Model & RACI Redesign
Training & Enablement Programs
Build internal capability through hands-on training, documentation, and knowledge transfer. We create programs that accelerate onboarding, upskill existing teams, and establish reusable learning paths that scale across the organization.
Training & Enablement Programs
Process Standardization & Best Practices
Codify workflows, establish golden paths, and document patterns that make the right way the easy way. We turn tribal knowledge into repeatable processes that new team members can follow from day one.
Process Standardization & Best Practices
Adoption Metrics & Performance Measurement
Track adoption through meaningful metrics—platform usage, onboarding velocity, incident reduction, developer satisfaction. We establish scorecards that connect adoption to business outcomes and identify where additional support is needed.
Adoption Metrics & Performance Measurement
Capabilities

What We Deliver

Capability 1
Description from messaging guide
Capability 2
Description from messaging guide
Capability 3
Description from messaging guide
Capability 4
Description from messaging guide
Capability 5
Description from messaging guide
Capability 6
Description from messaging guide
OUR PROCESS

How We Deliver Adoption

Every engagement is tailored to your needs. Here's how Adoption works across our three engagement models:
Strategy
(4-8 weeks)
4-8 weeks
We assess current adoption challenges, design target operating models or CCoE structures, and deliver a phased roadmap for driving consistent platform usage and team capability.
Best for:
Planning CCoE launches, designing operating models, building business cases for adoption programs
Delivery
(3-6 months)
3-6 months
We embed TechPods that execute adoption programs—CCoE buildouts, training initiatives, process standardization—with guaranteed outcomes and measurable improvements in platform usage and team capability.
Best for:
Critical adoption gaps, culture change initiatives, launching new platforms or operating models
Operations
(12+ months)
12+ months
We provide long-term embedded teams that continuously drive adoption maturity, update training programs, and evolve operating models as platforms and teams scale.
Best for:
Ongoing adoption operations, continuous capability building, sustained organizational excellence
Related Accelerators

Start Fast with Adoption Accelerators

Pre-scoped programs that deliver quick wins and prove value before larger engagements.
AI Adoption TechPod
(6+ months)
Embed a dedicated AI engineering team for continuous delivery, platform enhancement, and scaled AI adoption.
Learn More
Case Studies

Proof in the results

This is some text inside of a div block.
This is some text inside of a div block.
Life360
From 12 Hours of Interviews to Instant Strategic Insights with a Custom AI Agent
How EverOps built Victor, a purpose-built AI that transforms scattered developer feedback into prioritized action plans with organizational context baked in.
Read case study
See Case Studies
OUR EXPERTISE

Frameworks We Work With

Our teams bring deep expertise across industry-standard adoption and operating model frameworks.

Cloud:

Security:

No items found.

Networking:

No items found.

Automation:

Observability:

AI:

No items found.

Partner Certifications:

FAQ

Common Questions

See All FAQs
"How is this different from traditional change management?"

We combine organizational change expertise with deep technical credibility. Our teams have built the platforms we're helping you adopt—we're not external consultants learning your technology. We speak both engineering and culture fluently, ensuring adoption programs are grounded in technical reality.

"Do you just create documentation and training, or do you actually drive usage?"

We do both. Documentation and training are foundational, but we also design operating models, establish metrics, embed with teams to address resistance, and adjust programs based on what's working. We stay until adoption is measurable and sustainable.

"How do you measure adoption success?"

We track metrics that matter: platform usage rates, onboarding velocity, incident reduction, developer satisfaction scores, and compliance with standards. Success means teams are using platforms correctly, consistently, and with increasing autonomy over time.

"Can this work for teams that are resistant to change?"

Yes. Resistance usually signals unclear value, poor communication, or process friction—not fundamental opposition. We address root causes through clear communication, quick wins that prove value, and operating model changes that reduce friction. Most resistance disappears when people see the platform actually makes their job easier.