Common Questions

Traditional consulting firms stop at strategy—they advise but don't execute well. Staff augmentation gives you capacity but no certainty you'll achieve outcomes. DIY teams have the will but often lack bandwidth for complex, high-stakes work.

EverOps eliminates this trade-off. We embed elite engineers directly with your team—bringing proven playbooks, AI-native practices, and full ownership of outcomes. We sit in your standups, use your tools, and guarantee results on initiatives where failure isn't an option.

In short: More strategic than staff aug. More accountable than consulting. We deliver guaranteed outcomes where others deliver excuses.

A TechPod is a small, forward-deployed team of 2–4 elite engineers that embeds directly with your organization. Each Pod integrates into your workflows—joining standups, working in your Slack channels, using your tools—while bringing proven playbooks and AI-native expertise.

Key characteristics:

• Built-in leadership: Each Pod includes a Staff or Principal-level engineer who provides strategic guidance and owns delivery
• Outcome-focused: We guarantee results, not hours
• Seamless integration: Your team won't distinguish us from internal engineers
• Zero overhead: No management burden on your side

TechPods can focus on specific initiatives (migrations, modernization) or provide ongoing operations (platform engineering, SRE, FinOps).

Our engagements range from $50K for short Accelerator programs to $500K+ for long-term embedded Pods, depending on scope, duration, and team composition.

Pricing models:

• Accelerators: Fixed-price packages ($50K–$150K) with clear scope and deliverables
• Project-Based Pods: Fixed price or monthly retainer for 3–6 month initiatives
• Ongoing Pods: Monthly retainer for continuous operations and improvement

We don't publish exact pricing because every engagement is scoped to your specific needs. However, we always provide transparent, predictable pricing before you commit.

ROI perspective: Most clients see 3–5× ROI within the first 6 months through cost savings, faster delivery, or avoided incidents.

For Accelerators: We can typically start within 2 weeks of signed agreement.

For TechPods: Onboarding takes 1–2 weeks once scope is defined. We've had Pods making meaningful contributions (PRs, deployments, optimizations) within 3 days of starting.

The process:

1. Discovery call (30–60 min) to understand your needs
2. Scoping & proposal (3–5 days) with clear deliverables and pricing
3. Contract & kickoff (1 week) including access, onboarding, and team intros
4. Delivery begins (Day 1) with immediate value creation

We're remote-first and have been since 2012. Our engineers are distributed across the US and work effectively with distributed teams.

For most engagements: 100% remote with video calls, Slack collaboration, and async communication.

For critical phases: We can arrange onsite presence (e.g., cutover weekends, executive alignment sessions) when it adds value.

Our experience: We've successfully delivered complex initiatives—including re-platforming production systems and re-networking global infrastructure—entirely remotely. Remote work is how we operate, not a compromise.

You probably can—eventually. The question is timing and opportunity cost.

Consider:

• Time: Our playbooks and experience compress 12 months of DIY into 4–6 months with EverOps
• Risk: We've done this dozens of times and know where the landmines are
• Opportunity cost: Your team can focus on product work instead of infrastructure firefighting
• Guaranteed outcomes: We own the result, not just the effort

When DIY makes sense: If you have bandwidth, low time pressure, and the initiative is low-stakes, DIY can work.

When EverOps makes sense: When failure isn't an option, speed matters, or you need expertise you don't have in-house.

It varies by need:

Accelerators: 4–8 weeks for focused assessments and quick-start programs

Project-Based Delivery: 3–6 months for specific initiatives (migrations, modernizations, platform builds)

Ongoing Operations: 12+ months for continuous improvement, platform operations, or SRE partnerships

Average engagement: Most clients start with a 4-week Assessment or Accelerator, expand into a 6-month delivery project, and many continue with long-term operations Pods. Our average client relationship is measured in years, not months.

We work with technology-driven organizations across industries—from high-growth startups to public enterprises.

Client examples:

• Tech: Coinbase, Snowflake, Peloton, Notion
• Consumer: Arlo, Life360
• Fintech: Multiple public and private companies
• SaaS: Enterprise and mid-market platforms

Ideal client profile:

• Technology leaders facing velocity, cost, or reliability pressure
• Engineering teams of 20–500+
• Cloud-native or actively modernizing
• High-stakes initiatives where failure isn't an option

Strategy: Advisory and assessments (4–8 weeks) that define the right path forward before execution begins. Deliverable: Roadmap, architecture, actionable recommendations.

Delivery: Project-based execution (3–6 months) where TechPods deliver specific initiatives like migrations, modernizations, or platform builds. Deliverable: Working systems, guaranteed outcomes.

Operations: Ongoing partnerships (12+ months) for continuous operations, optimization, and reliability. Deliverable: Sustained excellence, always-on support.

How they connect: Most clients start with Strategy, move to Delivery, and many continue with Operations for long-term partnership.

Accelerators are pre-scoped, fixed-price service packages designed to deliver results in 4–8 weeks without lengthy discovery cycles.

Current Accelerators:

• AI Opportunity Assessment (4 weeks, ~$50K) — Identify highest-impact AI use cases
• AI Quick Start (8 weeks, ~$100K) — Launch your first AI initiative with proven playbook
• AI Adoption TechPod (6+ months, ~$150K+/mo) — Embed an expert AI team to scale adoption

Why Accelerators:

• Fast time-to-value (weeks, not months)
• Predictable scope and pricing
• Proven methodologies
• Often lead to larger Delivery or Operations engagements

We embed directly—not as external consultants, but as an extension of your team.

Day-to-day integration:

• Join your standups, sprint planning, and retrospectives
• Work in your Slack channels, Jira boards, and tools
• Follow your git workflows and deployment processes
• Participate in on-call rotations (for Operations Pods)

Cultural integration:

• We adapt to your communication style and practices
• Built-in leadership means no management overhead for you
• Transparent collaboration (no black-box delivery)

Result: Clients consistently tell us they can't distinguish our engineers from their internal team.

Accelerators: Fixed scope, typically 4–8 weeks, no long-term commitment required.

Delivery Pods: Project-based with 3–6 month initial commitments, renewable based on outcomes.

Operations Pods: Monthly retainers with 90-day notice for changes.

Our philosophy: We earn long-term relationships through results, not contract lock-in. 95% client retention speaks to this approach.

Absolutely. This is how most client relationships begin.

Typical progression:

1. Start: 4-week diagnostic or Accelerator (~$50K)
2. Prove value: Client sees ROI and clear roadmap
3. Expand: 6-month Delivery Pod for critical initiative (~$300K+)
4. Scale: Multiple Pods or long

We sit in the sweet spot between strategy-only consulting and hands-only staff augmentation.

What makes us different:

• Guaranteed outcomes, not capacity: We own results on high-stakes initiatives
• Embedded model: We integrate directly with your team, not advise from the sidelines
• Proven playbooks: Decade+ of battle-tested frameworks from hundreds of engagements
• AI-native delivery: Intelligence and automation built into everything we do
• Elite talent: US-based W2 engineers with 4+ year average tenure

We serve technology-driven organizations across industries:

• Technology & SaaS
• Fintech & Financial Services
• E-commerce & Retail
• Healthcare & Life Sciences
• Media & Entertainment

What matters most: Your technology maturity and initiative complexity, not your industry. If you're cloud-native or actively modernizing, we can help.

Yes. All EverOps engineers are US-based W2 employees. We don't offshore or subcontract delivery.

Why this matters:

• Security & compliance: Easier for regulated industries
• Time zones: Real-time collaboration with US-based teams
• Cultural fit: Deep understanding of US tech culture and business practices
• Continuity: Low turnover, long-term relationships

EverOps was founded in 2012 and has grown organically for over a decade through referrals and reputation. In 2022, we partnered with experienced technology investors to professionalize operations and build a go-to-market engine.

Track record:

• 7 IPOs supported
• $186B in combined client market value created
• 95% client retention rate
• Hundreds of successful modernization engagements

95%. Most clients who start with EverOps continue working with us for years, not months. Our longest relationship is over a decade.

Why clients stay:

• Consistent results on every engagement
• Deep integration makes us feel like internal team
• Long-term relationships mean we understand your systems deeply
• Continuous improvement mindset, not project-and-leave

Many clients start with a single Accelerator and expand into multi-year, multi-Pod partnerships.