Privacy Policy

EverOps, LLC takes data privacy seriously. This Privacy Policy explains who we are, how and why we may collect limited Personal Information, and how you can exercise your rights. We recommend that you read this Privacy Policy in full to ensure you are fully informed.

If you have any questions or concerns about our use of your Personal Information, please contact us using the contact information provided below.

This Privacy Policy applies to all users and visitors of EverOps’ website ([www.everops.com](http://www.everops.com/)) and related digital properties.

EverOps, LLC is headquartered in California and operates exclusively within the United States. We do not market or sell products or services outside the U.S.

EverOps, LLC (“we,” “us,” “our,” and “EverOps”) operates a variety of websites and online and offline services (collectively, the “Services”).

EverOps helps technology-driven companies overcome their toughest engineering and operations challenges. We work with innovative organizations to simplify complex systems and deliver superior business and technology outcomes.

EverOps is headquartered in California and serves clients based in the United States. In the course of providing services to U.S. clients, we may occasionally access or process information or systems that are located outside the United States. Such access occurs solely as part of our work for U.S.-based customers and is conducted under the same security and confidentiality standards described in this Policy.

a. Information We Collect

In providing the Services, EverOps may collect limited information that reasonably identifies a natural person (“Personal Information”). Examples include first and last name, email address, or phone number.

The Personal Information we collect generally falls into the following categories:

Information You Provide

You may give us information about you when you:

• Fill out a form or contact us through our website,
• Communicate with us by email, phone, or otherwise, or
• Engage with us in the course of business.

The categories of information include:

• Identifiers (real name, email address, phone number, company, job title)
• Commercial information (billing address, transaction records, or engagement details)
• Internet or electronic activity (communications through our website or email systems)

We do not collect or process payment card or bank account information through our website.

Information We Automatically Collect

Like most websites, we collect limited technical data through cookies, pixels, and similar technologies.

This includes:

• Device information (IP address, operating system, browser type)
• Usage data (pages visited, time on site, referring URLs)
• Tracking technologies such as Google Analytics, HubSpot, and LinkedIn Ads pixels, which help us analyze performance and improve our marketing effectiveness.

You can manage cookie preferences through your browser settings or our on-site cookie banner.

Sensitive Personal Information

EverOps does not collect or process “sensitive personal information” as defined under the California Privacy Rights Act (CPRA).

b. How We Use Personal Information

We use Personal Information for purposes including:

• To provide, operate, and improve our Services
• To communicate with you and respond to inquiries
• To bill and collect payments owed to us
• To market our products and services to business contacts (in accordance with applicable law)
• To improve website performance and personalize your experience
• To detect, prevent, or investigate fraud or security incidents
• To comply with legal obligations and enforce our terms

c. How We Share Personal Information

We may share Personal Information as follows:

• Service Providers and Partners: We work with trusted third parties who perform services on our behalf (e.g., data hosting, analytics, email delivery, CRM). These providers are contractually obligated to protect your data and use it only for authorized purposes.
• Legal Obligations: We may disclose Personal Information if required by law, regulation, or valid legal process, or to protect EverOps, our customers, or others from harm or fraud.
• Corporate Transactions: In the event of a merger, acquisition, or sale of assets, Personal Information may be transferred as part of that transaction.

EverOps does not “sell” or “share” Personal Information for cross-context behavioral advertising as defined by the California Privacy Rights Act (CPRA).

a. General

Marketing Communications:

If you have opted in to receive marketing from EverOps, we may contact you with newsletters, updates, or other materials.

You can opt out at any time by clicking “Unsubscribe” in any email or by contacting us directly.

You will continue to receive transactional or service-related messages.

Cookies and Analytics:

You can manage cookies through our website banner or your browser settings. Disabling certain cookies may affect site functionality.

b. California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have specific rights regarding your Personal Information under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

• Right to Know: The categories and specific pieces of personal information we collect, use, and disclose.
• Right to Access and Receive a Copy: Obtain a copy of your personal information.
• Right to Correct: Request correction of inaccurate personal information.
• Right to Delete: Request deletion of personal information, subject to legal exceptions.
• Right to Opt-Out of Sale or Sharing: EverOps does not sell or share personal information.
• Right to Limit Use of Sensitive Information: Not applicable, as we do not process sensitive personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising these rights.

You can exercise these rights by contacting us at legal@everops.com or by mail at:

EverOps, LLC
‍50 California St, Suite 1500
San Francisco, CA 94111

We retain Personal Information only as long as necessary to fulfill the purposes described in this Policy, including for legal, accounting, or reporting obligations.

We retain marketing contact information for as long as reasonably necessary to manage our relationship with you and maintain accurate business records, or until you request deletion or unsubscribe.

When we no longer need Personal Information, we securely delete or anonymize it.

EverOps maintains industry-standard technical and organizational measures to protect Personal Information against loss, misuse, or unauthorized access.

These include secure access controls, encryption, and least-privilege access to systems.

Our website does not currently respond to “Do Not Track” browser signals. However, you may limit certain tracking by disabling cookies or opting out through our cookie banner.

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

When we do, we will:

• Post the revised version on our website, and
• Update the “Last Updated” date above.

If changes materially affect your rights, we will provide prominent notice (e.g., banner notification or email) for at least 30 days.

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

legal@everops.com

EverOps, LLC
50 California St, Suite 1500
San Francisco, CA 94111