Platform Resilience Assessment

Three options: (1) Execute resilience improvements yourself using our playbooks, risk heatmap, and roadmap, (2) Engage us to implement high-priority initiatives like failover validation, incident response workflow improvements, or chaos engineering programs, or (3) Embed a Platform Reliability TechPod for continuous resilience improvement and operational support. Most clients choose option 2 to prove ROI on specific improvements—typically starting with eliminating highest-risk single points of failure or implementing automated failover for critical services—before committing to broader resilience programs.

Not necessarily during the assessment. We evaluate your current failover mechanisms, incident history, and recovery processes to identify risks without injecting failures into production. If chaos engineering would add value—for example, validating that your multi-region failover actually works under realistic conditions—we'll recommend it in the roadmap with specific experiment designs. Many organizations benefit more from fixing known single points of failure and documenting recovery procedures before introducing controlled chaos.

Disaster recovery (DR) focuses on recovering from catastrophic failures like data center loss. Platform resilience is broader—it covers DR plus everyday failure modes like service degradation, dependency failures, cascading errors, and operational mistakes that cause outages. We assess whether your platform can absorb failures gracefully, whether teams know how to recover quickly when absorption fails, and whether you have evidence that your recovery mechanisms actually work. DR is one component of resilience, not the complete picture.

Most companies have these in place. We assess whether they're effective: Are SLOs tied to customer experience or just technical metrics? Do incident response processes work under pressure or do they collapse during major outages? Are failover mechanisms validated or assumed to work? Do compliance teams have evidence to demonstrate resilience controls during audits? Often the issue isn't absence of resilience practices—it's that they're not tested, documented, or connected to business outcomes and compliance requirements.

Most Platform Resilience Assessments kick off within 2 weeks of signing. Week 1 requires stakeholder availability for interviews and access to architecture documentation, incident history, and monitoring systems. We don't make changes to production systems during the assessment—just analyze current state, validate assumptions about failover mechanisms through documentation review and testing if safe, and deliver recommendations teams can execute with confidence.